How do I contact Dave?

You can reach the HelloDave.ai team by email at contact@hellodave.ai or through the form on this page. HelloDave.ai is a voolama LLC company based in Jacksonville, Florida, and the team handles questions about the free trial, paid plans, and enterprise requirements.

Contact Us

Have questions about Dave? Reach the team and we’ll respond promptly.

Already a customer? Visit support.hellodave.ai for support.

Do I have to talk to sales to start using Dave?

No. Signup is self-serve: you name your organization, choose your workspace address, set an administrator email and password, and go through secure checkout to start a 30-day free trial for up to five seats. Your workspace is provisioned with you as its administrator. Contact the team when you want to talk through a large rollout, a SOC 2 or GDPR requirement, or anything the self-serve path does not cover.

Two ways to tell us, both inside Dave

You do not have to leave your workspace to report a bug or ask for something. The dialog opens from any screen and records which screen you were on.

A Submit a Report dialog open over the dashboard. A note along the top says it is reporting from the Dashboard and that screen context will be captured automatically. A Type toggle offers Issue or Bug, which is selected, and Feature Request. A Criticality row offers Trivial, Low, Medium, which is selected, High and Critical. Below sit a Summary field capped at two hundred characters and a Description field capped at five thousand, prompting for what happened, what was expected and the steps to reproduce it, then a Submit Report button.
Reporting a bug from the screen it happened on, with the criticality set by the person who hit it. Demo workspace with example data.
The same Submit a Report dialog with Feature Request chosen on the Type toggle instead of Issue or Bug. The criticality row and the summary field are unchanged, and the description field now prompts for the feature you would like to see and how it would help your workflow.
The same dialog with Feature Request chosen. Only the prompt changes, so asking for something is as easy as reporting a fault. Demo workspace with example data.

Frequently asked questions

How can I reach Dave?

Email contact@hellodave.ai or use the form on this page. HelloDave.ai is a voolama LLC company based in Jacksonville, Florida.

How do I start a free trial?

Start a workspace from the signup page to begin a 30-day free trial for up to five seats: no sales call required.

Who do I talk to about a large or custom deployment?

Contact us at contact@hellodave.ai and we'll walk you through Enterprise Expansion, SOC 2/GDPR compliance modes, and custom regional deployment.

Where is HelloDave.ai located?

At 507 N Washington St, Suite #110, Jacksonville, FL 32202, operating as voolama LLC.

What is the difference between contact@hellodave.ai and support@hellodave.ai?

Use contact@hellodave.ai for anything commercial: plans, trials, rollouts and compliance questions. Use support@hellodave.ai, or the support hub at support.hellodave.ai, once you are using Dave and need help with the product itself.

Is there documentation inside Dave?

Yes. Dave carries an in-product help centre covering each area of the product, from the workflow editor, tasks and instances to security, audit logs, and team and billing, plus release notes for every version.

Who handles billing questions for my workspace?

Your workspace administrator. Only an administrator can renew, update payment details, or change the subscription; other members are pointed to their administrator rather than to a payment screen. If your administrator needs us, contact@hellodave.ai reaches the team.

Contact Dave: AI Workflow Orchestration Support | Dave